hotmail page won't come up

pabloprieto2002 · 09-21-04, 07:08 PM

thanks for writing back. yes, it does work with another browser. i used netscape and it works perfectly. but i need it to work with internet explorer 6. it 's the one i always use and I DON"T GET WHY IT DOESN"T WORK!!!! please tell me what to do. i already emptied the temp folder and cookies and history and everything, i cheked the security thing and checked the boxes you said before. please help me.

**AMJones** · 09-22-04, 09:28 AM

Well, at least if another browser works - then you have access to your e-mail. That's at least an improvement. It also tells us that the problem lies in Internet Explorer, Windows, or software that is interfering with IE.

What version of Windows and IE are you running?

pabloprieto2002 · 09-22-04, 02:43 PM

i have windows xp home edition and IE 6. thanks for helping me by the way

11-02-04, 06:54 PM

I had a client with this same problem. I had them download the Firefox web browser from www. mozilla.org, and they had no problem getting into their hotmail account.

11-04-04, 01:42 PM

I'm having the same hotmail blank-page problem.
I'm running XP and IE 6.
I've tried accessing hotmail through Firefox, and no joy there either.
The weird thing is that a housemate can access their hotmail account from the same computer, (same XP login), same broadband connection, etc.
I've mailed Hotmail to see if it's a problem at their end, but this thread and others like it seems to suggest that this is an ongoing problem.
Any ideas? (I've also deleted temporary internet files, reset the security level to default).
Thanks

11-04-04, 02:18 PM

Further to my post immediately above this one:
While trying again to log into Hotmail, when I closed the Exlorer window the following error message popped up:
---------
Acrobat IEHelper: IEXPLORE.EXE
The instruction at "0x1a4072a6" referenced memory at "0x63631894". The memory could not be "read"
Click on OK to terminate the program
---------
Does this mean anything to anyone out there?
Thanks.

11-04-04, 02:49 PM

i am having the same problem too! started yesterday afternoon. i am at a university the computers in our lab, including my desktop, doesn't work with my hotmail account..blank screen with done at the bottom left... my lab mates can access their hotmail accounts just fine on their computers and on mine....

so today i came in early thinking that perhaps overnight the problem would be fixes--by who, i dont know??!! i also brought in my personal laptop with wireless connection.... well, my desktop is having the same problem, BUT i can access my hotmail account with my laptop just fine....

any helpful suggestions??
THANKS!!

mts · 11-05-04, 11:32 AM

I found this forum on top searching MSN "hotmail blank screen"

same problem.. tried everything, but nothing helps! i think IE is not refreshing the page?
hotmail blank page; view source:<SNIP>

<HTML>
<HEAD>
<meta HTTP-EQUIV="Content-Type" content="text/html; charset=iso-8859-1">
<META HTTP-EQUIV="REFRESH" CONTENT="0; URL=http://www.hotmail.msn.com/cgi-bin/sbox?did=1&t=5SEsTB1TcBI0MtACKx9f6EhDhnlKGKqN1aSGB *MuT0pRMcRy5zX36Y90eMWeYNgrFl37a7oNSs10LUsa7!TB5sg Q$$&p=5t2Q2U4SyAQyd2Emeszub7q0E8PznykVFzhlG8QRhLxq 7LSZsc8lfZ21xCfq0SghRhgTZ2m4ZRPw5C8GcMJHAEXu99EvJU 3SGeUCUXN3*qN6P352U2l!8RNvI39ZKuNCL47sArFC0OD5!iGz LSrM7dJ7YE0utq7t*uufsPTImjGS0tcDmNFBgb8BpSj3mwPdNN &lc=1033&js=yes&rru=/cgi-bin/HoTMaiL">
<script>function OnBack(){}</script>
</HEAD>
</HTML>
</SNIP>
<peace>

mts · 11-05-04, 11:40 AM

yes, when i submitted my post up there.. i was not forwarded back to this thread? my browser is not recognizing the META HTTP-EQUIV="REFRESH" ???

i have checked my IE options,, everything should be a go go.. but no joy!
peace<><

mts · 11-05-04, 11:42 AM

window.location is not working either!
peace<><

mts · 11-05-04, 11:59 AM

i just tried http://v4.windowsupdate.microsoft.com
and got page error, while not run scripts!
Soo..
i changed my security settings to high, killed the browser! then changed my settings back to medium and now i feel the joy!
peace<><

11-05-04, 12:17 PM

Very frustrating.

Quote:

Originally posted by ACOL
Further to my post immediately above this one:
While trying again to log into Hotmail, when I closed the Exlorer window the following error message popped up:
---------
Acrobat IEHelper: IEXPLORE.EXE
The instruction at "0x1a4072a6" referenced memory at "0x63631894". The memory could not be "read"
Click on OK to terminate the program
---------
Does this mean anything to anyone out there?
Thanks.

11-28-04, 10:53 PM

hi_im_tanya
Guest

Registered: Not Yet
Location:
Posts: N/A
I have the same exact problem. It's been like this since sept. 4, the way that I finally got it to work but it's really annoying is to go to hotmail.com and sign in the usual way (do not click save password) after the blank screen comes up, retype www.hotmail.com in the address bar and it should work. I still want it to work normally though. Anyone know what's wrong?

This worked!!!!!!!!!! Thanks!!!!!!!

11-14-07, 07:58 PM

This really works. I had a friend try it.

I just went to google and searched for .NET passport and it took me right to the sign in page. Sign in with your hotmail id/pswd and go to the top and click on hotmail. IT should take you to your email address.

09-21-04, 07:08 PM	#16
pabloprieto2002 New Member Join Date: Sep 2004 Posts: 4	hey hotmail still sucks thanks for writing back. yes, it does work with another browser. i used netscape and it works perfectly. but i need it to work with internet explorer 6. it 's the one i always use and I DON"T GET WHY IT DOESN"T WORK!!!! please tell me what to do. i already emptied the temp folder and cookies and history and everything, i cheked the security thing and checked the boxes you said before. please help me.

09-22-04, 02:43 PM	#18
pabloprieto2002 New Member Join Date: Sep 2004 Posts: 4	hey i have windows xp home edition and IE 6. thanks for helping me by the way

11-02-04, 06:54 PM	#19
Very Very Soon Posts: n/a	hotmail page won't come up I had a client with this same problem. I had them download the Firefox web browser from www. mozilla.org, and they had no problem getting into their hotmail account.

11-28-04, 10:53 PM	#28
Malcolm Posts: n/a	Hi I'm Tanya hi_im_tanya Guest Registered: Not Yet Location: Posts: N/A I have the same exact problem. It's been like this since sept. 4, the way that I finally got it to work but it's really annoying is to go to hotmail.com and sign in the usual way (do not click save password) after the blank screen comes up, retype www.hotmail.com in the address bar and it should work. I still want it to work normally though. Anyone know what's wrong? This worked!!!!!!!!!! Thanks!!!!!!!

11-14-07, 07:58 PM	#29
Val Posts: n/a	Hotmail won't come up This really works. I had a friend try it. I just went to google and searched for .NET passport and it took me right to the sign in page. Sign in with your hotmail id/pswd and go to the top and click on hotmail. IT should take you to your email address.

09-22-04, 09:28 AM	#17
AMJones Director of Operations Join Date: Nov 1999 Location: Madison, WI. Posts: 3,218	Well, at least if another browser works - then you have access to your e-mail. That's at least an improvement. It also tells us that the problem lies in Internet Explorer, Windows, or software that is interfering with IE. What version of Windows and IE are you running?

11-04-04, 01:42 PM	#20
ACOL Posts: n/a	I'm having the same hotmail blank-page problem. I'm running XP and IE 6. I've tried accessing hotmail through Firefox, and no joy there either. The weird thing is that a housemate can access their hotmail account from the same computer, (same XP login), same broadband connection, etc. I've mailed Hotmail to see if it's a problem at their end, but this thread and others like it seems to suggest that this is an ongoing problem. Any ideas? (I've also deleted temporary internet files, reset the security level to default). Thanks

11-04-04, 02:18 PM	#21
ACOL Posts: n/a	Further to my post immediately above this one: While trying again to log into Hotmail, when I closed the Exlorer window the following error message popped up: --------- Acrobat IEHelper: IEXPLORE.EXE The instruction at "0x1a4072a6" referenced memory at "0x63631894". The memory could not be "read" Click on OK to terminate the program --------- Does this mean anything to anyone out there? Thanks.

11-04-04, 02:49 PM	#22
lesserkestrel Posts: n/a	i am having the same problem too! started yesterday afternoon. i am at a university the computers in our lab, including my desktop, doesn't work with my hotmail account..blank screen with done at the bottom left... my lab mates can access their hotmail accounts just fine on their computers and on mine.... so today i came in early thinking that perhaps overnight the problem would be fixes--by who, i dont know??!! i also brought in my personal laptop with wireless connection.... well, my desktop is having the same problem, BUT i can access my hotmail account with my laptop just fine.... any helpful suggestions?? THANKS!!

11-05-04, 11:32 AM	#23
mts New Member Join Date: Nov 2004 Posts: 4	I found this forum on top searching MSN "hotmail blank screen" same problem.. tried everything, but nothing helps! i think IE is not refreshing the page? hotmail blank page; view source:<SNIP> <HTML> <HEAD> <meta HTTP-EQUIV="Content-Type" content="text/html; charset=iso-8859-1"> <META HTTP-EQUIV="REFRESH" CONTENT="0; URL=http://www.hotmail.msn.com/cgi-bin/sbox?did=1&t=5SEsTB1TcBI0MtACKx9f6EhDhnlKGKqN1aSGB MuT0pRMcRy5zX36Y90eMWeYNgrFl37a7oNSs10LUsa7!TB5sg Q$$&p=5t2Q2U4SyAQyd2Emeszub7q0E8PznykVFzhlG8QRhLxq 7LSZsc8lfZ21xCfq0SghRhgTZ2m4ZRPw5C8GcMJHAEXu99EvJU 3SGeUCUXN3qN6P352U2l!8RNvI39ZKuNCL47sArFC0OD5!iGz LSrM7dJ7YE0utq7t*uufsPTImjGS0tcDmNFBgb8BpSj3mwPdNN &lc=1033&js=yes&rru=/cgi-bin/HoTMaiL"> <script>function OnBack(){}</script> </HEAD> </HTML> </SNIP> <peace>

11-05-04, 11:40 AM	#24
mts New Member Join Date: Nov 2004 Posts: 4	yes, when i submitted my post up there.. i was not forwarded back to this thread? my browser is not recognizing the META HTTP-EQUIV="REFRESH" ??? i have checked my IE options,, everything should be a go go.. but no joy! peace<><

11-05-04, 11:42 AM	#25
mts New Member Join Date: Nov 2004 Posts: 4	window.location is not working either! peace<><

11-05-04, 11:59 AM	#26
mts New Member Join Date: Nov 2004 Posts: 4	i just tried http://v4.windowsupdate.microsoft.com and got page error, while not run scripts! Soo.. i changed my security settings to high, killed the browser! then changed my settings back to medium and now i feel the joy! peace<><

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